Privacy Policy

1. Who is responsible for your data

VERSION3.MEDIA LTD (trading as Version3Media) is the data controller for personal data collected through this website and our business email. Our company details are listed above.

2. What we collect

We may collect:

• Identity and contact details you provide (name, email address, company name, phone number if you share it);
• Message content and service preferences submitted via our contact form;
• Email correspondence if you write to us at hello@version3.media;
• Technical and usage data from cookies and similar technologies when you consent to analytics (see Cookies below).

We do not intentionally collect special category data through this website.

3. Why we use your data

We use personal data to:

• respond to enquiries and book consultations;
• provide quotes and deliver contracted services;
• manage our business relationship with you;
• understand how the website is used (only where you accept analytics cookies);
• comply with legal obligations where applicable.

4. Lawful bases (UK GDPR)

Depending on the context, we rely on:

• Legitimate interests — responding to business enquiries and operating our website in a secure, effective way;
• Contract — taking steps before entering a contract, or performing a contract with you;
• Consent — non-essential cookies such as Google Analytics;
• Legal obligation — where the law requires us to retain or disclose information.

5. Who we share data with

We use trusted service providers to help run the website and communications. That may include email delivery providers (for example to send contact-form messages to our inbox) and hosting providers. They process data on our instructions and must keep it secure.

If you accept analytics cookies, Google may process analytics data as described in Google's own privacy documentation.

We do not sell your personal data. We may disclose information if required by law or to protect our legal rights.

6. International transfers

Some providers may process data outside the UK. Where that happens, we take steps to ensure appropriate safeguards are in place as required by UK data protection law.

7. How long we keep data

Enquiry and correspondence data is kept for as long as needed to handle your request and for a reasonable period afterwards for business records (typically up to 24 months for unsuccessful leads, longer where needed for an active client relationship or legal requirements). Analytics data retention follows the settings configured in Google Analytics.

8. Cookies and Google Analytics

Essential cookies or similar storage may be needed for the site to work (including remembering your cookie choice).

We use Google Analytics only if you click Accept on our cookie banner. Analytics helps us understand visit patterns (for example pages viewed and approximate location). If you click Reject, we do not load Google Analytics.

Your choice is stored in your browser (localStorage). To change it later, clear site data for version3.media and reload the page; the banner will appear again so you can Accept or Reject.

For more on Google's processing, see Google's privacy and advertising policies.

9. Your rights

Under UK GDPR you may have the right to:

• access your personal data;
• rectify inaccurate data;
• request erasure in certain circumstances;
• restrict or object to certain processing;
• data portability where applicable;
• withdraw consent where processing is based on consent.

To exercise these rights, email hello@version3.media. You also have the right to complain to the Information Commissioner's Office (ICO) at ico.org.uk.

10. Security

We take appropriate technical and organisational measures to protect personal data. No method of transmission over the internet is completely secure, so we cannot guarantee absolute security.

11. Children

This website is aimed at businesses and training providers. We do not knowingly collect personal data from children.

12. Updates

We may update this policy from time to time. The "Last updated" date below shows when it last changed. Continued use of the site after changes means you should review the updated policy.

13. Contact

Privacy questions: hello@version3.media. See also our Terms and Conditions.